Fall 2014      |      Stephen P. Sands, Registrar      |      Edmund G. Brown Jr., Governor


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Avoid Customer Misunderstandings – Put It In Writing


One of the most common disputes that CSLB is called upon to help settle continues to involve changes to home improvement contracts that aren't written down.

Vague contracts, or modifications made without written change orders, do more to sabotage the relationship between contractor and client than almost any other type of complaint.

Ironically, this type of friction can be avoided by taking a few preventative steps:

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