Whether You Operate a Shovel or Backhoe, Get an Excavation Ticket First

No matter how minimal a project may seem, contractors who plan to dig or excavate are required to call 8-1-1 or file an online request at least two days beforehand with either the Underground Service Alert of Northern California (known as USA North 811) or Underground Service Alert of Southern California (aka DigAlert).

Here is the notification checklist:

• Call 8-1-1 or go online at least two working days, but not more than 14 days, before starting your dig. You are not allowed to dig during that time.
• You will receive a ticket number that references your dig information. Each contractor must have his or her own number. Sharing a ticket among contractors on a single job is not allowed. Tickets are valid for up to 28 days after they're issued.
• Once the request is made, accurately outline the excavation area. Utility company representatives will visit within two working days either to mark or stake the horizontal path of their underground lines, provide information about the location, or advise whether there are lines in conflict with your project.
• If you accidentally strike a line, you must notify the affected utility, even if there is no visible damage. Internal damage to the pipe may have occurred that can lead to future problems.

USA North covers Northern/Central California and Nevada. DigAlert handles Southern California.