Before Filing a Complaint Online
Online complaints are sent electronically, but are not complete until CSLB receives your signed form and any relevant support documentation. Please review the entire page before selecting ‘Start a new complaint’.
Make sure you pull together all of the information that you have about your construction project now before you fill out your form.
You will need the Acrobat Reader in order to open and print your Construction Complaint form.
Notice on Collection of Personal Information
Collection and Use of Personal Information
The Department of Consumer Affairs and the Contractors State License Board (CSLB) collects the information requested on this form to follow up on your complaint.
Access to Your Information
You may review the records maintained by CSLB that contain your personal information, as permitted by the Information Practices Act of 1977.
Possible Disclosure of Personal Information
We make every effort to protect the personal information you provide. To follow up on your complaint, however, we may need to share the information you give us with the business you complained about or with other government agencies. This may include sharing any personal information.
The information you provide also may be disclosed in the following circumstances:
- In response to a Public Records Act request, as allowed by the Information Practices Act;
- To another government agency as required by state or federal law; or
- In response to a court or administrative order, a subpoena, or a search warrant.
Office of Privacy Protection
Business, Consumer Services and Housing Agency
915 Capitol Mall, Suite 350-A
Sacramento, CA 95814
Be sure to use the "Back" and "Next" buttons at the bottom of each page - DO NOT use your browser's back arrow because all of your entered information will be erased and you will have to start over.
Please type your information directly into the fields of this form. If you copy text from another application or document and paste it into this easy-fill form and the text contains invalid (non-ASCII) characters, they will be removed from the final document.
Make sure you give yourself enough time to complete the entire form in one sitting. You will not be able to save a partially filled form to complete at a later time.