Home Improvement Salesperson (HIS) Application

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Easy-Fill Application

IMPORTANT NOTICE REGARDING CONVICTIONS PLEASE READ CAREFULLY

As part of the Contractors State License Board (CSLB) application process and as required by law, you must be fingerprinted if you have not been fingerprinted by CSLB before or if your previous fingerprint record was purged by CSLB due to a voided application; disassociated, revoked, or cancelled license or registration; or for some other reason. After an application is accepted by CSLB as complete (also known as “posted”), the applicant will be sent instructions on the process for obtaining and submitting fingerprints, usually via live scan electronic transmission.

Your fingerprints will be compared to the records of the California Department of Justice and the Federal Bureau of Investigation. If you have ever been convicted of a crime, your criminal record information will be reported to CSLB. This includes DUIs and other Vehicle Code violations resulting in a conviction. Even if you pled "no contest," had the conviction set aside, or judgment deferred pursuant to Penal Code sections 1000 or 1203.4 (commonly understood as "expunged"), the past conviction will still be reported to CSLB.

Under certain circumstances, CSLB may request that you provide mitigating information regarding your criminal history by completing and submitting the Disclosure Statement Regarding Criminal Plea/Conviction form that is available on CSLB’s website on the Forms and Applications page. CSLB’s Criminal Background Unit will contact you if it is requesting this additional information. If so, you can complete the disclosure and send an email scan of it to CBU@cslb.ca.gov or fax to 916-255-4135. Please note, completing the form or any other disclosure of mitigating evidence is voluntary, and you may choose not to disclose any information. Your choice not to disclose information shall not be a factor in a board’s decision to grant or deny your application for licensure. (See Bus. & Prof. Code, § 480(f)(2).

Applicants with criminal convictions are not automatically denied licensure - each application is reviewed individually based on the applicable sections of law. When reviewing criminal convictions, CSLB considers factors such as the nature and severity of the crimes, the amount of time that has passed since the convictions, and any evidence of rehabilitation submitted by the applicant. CSLB has several regulations to review criminal convictions, including Title 16 of the California Code of Regulations sections 868, 868.1, and 869. Section 868 guides how to evaluate whether a crime is substantially related to the qualifications, duties, or functions of a licensee or registrant; Section 868.1 guides whether a felony financial crime is directly and adversely related to the fiduciary qualifications, duties, or functions of a licensee or registrant; and Section 869 guides whether an applicant has made a showing of rehabilitation.

For rehabilitation evaluation, in addition to other evidence of rehabilitation, CSLB is generally looking at how much time has passed since the conviction without further violations of law.

This is an easy-fill form that will walk you through the process to fully and accurately complete this form. Upon completion, you will be required to print and submit the document to CSLB.

IMPORTANT NOTES:

Be sure to use the "Back" and "Next" buttons at the bottom of each page - do not use your browser's back arrow because all of your entered information will be erased and you will have to start over.

Please type your information directly into the fields of this form. If you copy text from another application or document and paste it into this easy-fill form and the text contains invalid (non-ASCII) characters, they will be removed from the final document.

Make sure you give yourself enough time to complete the entire form in one sitting. You will not be able to save a partially filled form to complete at a later time.

To print or order a blank application form, please click here to be redirected to CSLB's “Forms & Applications” page.

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IMPORTANT NOTICE

Please be aware that nearly half of all applications submitted to CSLB are inaccurate or incomplete and must be returned to the applicant for correction or completion!

Please complete your application in its entirety to help ensure that your application is accepted for processing by CSLB.

After an application has been accepted by CSLB as complete (also known as “posted”), the applicant will be sent instructions on the process for obtaining and submitting fingerprints, as required by law. (Business and Professions Code sections 144 and 7153.1.)

An incomplete application can needlessly delay your registration. Delays can last several weeks or even months and possibly result in the application being voided and the application fee being forfeited. (Business and Professions Code section 7074 and Title 16, California Code of Regulations section 813.)

Spending a few extra minutes now may save you weeks or months later!

Before you submit your application, follow these simple directions.

  • Sign the form.
  • Fill out all applicable information.

Carefully read the General Information and Instructions that immediately precede the application package and follow the specific instructions that are contained throughout the application to help ensure that your application is complete and accurate.

Please be aware that there are no schools or application preparation organizations that are affiliated with or agents of CSLB, although some may have company names that are confusingly similar to CSLB. If you discover that an organization has misrepresented itself as being CSLB, you should submit a complaint to CSLB or the California Department of Consumer Affairs.

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General Information and Instructions

Listed below is general information to assist you as you complete the attached application. Detailed instructions are provided on the application. For more detailed information about the home improvement salesperson (HIS) registration, please refer to the Contractors State License Board’s (CSLB) website (www.cslb.ca.gov) and view information on the Applicants page.

HIS registrants are allowed to represent multiple employers. Prior to the employment of a current and active HIS registrant, the contractor must notify CSLB of the intended employment on a form prescribed by the Registrar. HIS registrants maintain their own individual registration that will be valid for a two-year period before it must be renewed.

This application is for new HIS registrations only. Existing HIS registrations that are currently active and nearing their expiration date and registrations that are within three years after their expiration date are renewable. If you already have an HIS registration that needs to be renewed, please visit the Forms and Applications page of CSLB’s website or call CSLB at (800) 321 CSLB (2752) to request a renewal form for your registration. If your previously-issued HIS registration was cancelled or revoked and you now wish to reestablish it, you must submit this application to apply for a new registration.

Do not submit this General Information page with your completed application – the actual application begins immediately after this section on Application – Page 1 of 2. Before you submit your application, please review, and comply with the following:

  • Enclose the nonrefundable $200 application fee with your completed application. CSLB cannot process your application without the appropriate fee made payable to the Registrar of Contractors.
  • Your application may be returned to you if it is inaccurate or incomplete. You must provide any missing information, make corrections, and resubmit your completed application to CSLB within 90 days from the date that it was originally returned to you or your application will become void. You cannot reinstate a void application – you must submit a new application and $200 application fee if you wish to pursue registration after a previous application has been voided.
  • Complete the application and all accompanying forms legibly in black or dark blue ink, with a typewriter, or on CSLB’s website using the form-fill feature. Forms completed in pencil will be returned to you. Please make sure that you sign and date the bottom of the application.
  • Full legal names are required. You must provide your full legal name. If you do not have a middle name, write “None” or “No Middle Name” in the space provided. If you have only an initial for your first or middle name, write “(Initial Only)” after the initial.
  • Leave no space blank.
  • You must provide an address of record (mailing address) for your registration that will be made available to the public if you become registered. This address will also be used for service of all official correspondence, notices, and orders from CSLB, such as renewal notices. P.O. boxes and private mailboxes (PMB) are acceptable for the address of record. You must also provide a residence street address that will be used only for CSLB’s internal administrative purposes – P.O. boxes and PMBs are not allowed for the residence address.
  • You must provide your personal U.S. Social Security number (SSN) or an individual taxpayer identification number (ITIN) if you do not have an SSN.

WHO IS REQUIRED TO HAVE A HOME IMPROVEMENT SALESPERSON REGISTRATION? WHO IS EXEMPT?

A home improvement salesperson is defined in the law as a person who is registered and engaged in the business of soliciting, selling, negotiating, or executing contracts for home improvements, for the sale, installation, or furnishing of home improvement goods or services, or of swimming pools, spas, or hot tubs on behalf of a licensed home improvement contractor. Anyone who performs such duties for a licensed contractor outside the contractor's normal place of business, regardless of the dollar amount of those contracts, must be registered with CSLB. The following individuals do not need to be registered:

  • Salespersons whose sales are all made pursuant to negotiations between the parties if the negotiations are initiated by the prospective buyer at or with a general merchandise retail establishment that operates from a fixed location where the goods or services are offered for sale;
  • A person who contacts the prospective buyer for the exclusive purpose of scheduling appointments for a registered home improvement salesperson;
  • A bona fide service repairperson who is in the employ of a licensed contractor and whose repair or service call is limited to the service, repair, or emergency repair initially requested by the buyer of the service; and
  • The following official personnel listed in the CSLB's records for the contractor's license: qualifying individuals; general partners; officers of a corporation; managers, members, and officers of a limited liability company; and responsible managing employees.

ACTIVE DUTY MILITARY

Expedited Processing for Military Personnel

CSLB is required to expedite the licensure process for an applicant who was honorably discharged after having served as an active duty member of the Armed Forces of the United States. Please provide the following documentation: Evidence of your current military duty (copy of your military orders) or your previous military service (copy of your DD 214 – Certificate of Release or Discharge from Active Duty showing honorable discharge).

Expedited Processing and Fee Waiver for Military Personnel Spouses or Domestic Partners

CSLB is required to expedite the license process and waive the licensure fees for an applicant who:

  • Is married to, or in a domestic partnership or other legal union with, an active duty member of the Armed Forces of the United States who is assigned to a duty station in California under official active duty military orders.

    AND
  • Holds a current license in another state, district, or territory of the United States in the profession or vocation for which the applicant seeks a license from the board.

If you answer “Yes” to question 5 and you would like to be considered for this expedited processing and waiver of licensure fees, please provide a copy of your current license from the other state, district, or territory of the United States documenting a contractor license, registration, permit, or certificate in the same classification for which you are seeking licensure AND documentation of your marriage or legal union AND your spouse’s or partner’s active military duty. For example, in addition to the licensure documentation, attach a copy of the marriage certificate or certified declaration/registration of domestic partnership filed with the Secretary of State AND military orders establishing a duty station in California. For other forms of “legal union” not recognized by California, you may submit other documentary evidence of legal union issued by the state that recognizes your legal union for consideration by CSLB in meeting this requirement.

You will not need to enclose any fees with this application if you meet all the requirements and submit the requested documentation.

IMMIGRATION STATUS EXPEDITES

CSLB is required to expedite the licensure process for a sole owner entity applicant who immigrate to the United States of America in certain circumstances. Please check the “yes” box to question 6 on this application if:

  • You were admitted to the United States as a refugee pursuant to section 1157 of title 8 of the United States Code;
  • You were granted asylum by the Secretary of Homeland Security or the United States Attorney General pursuant to section 1158 of title 8 of the United States Code; or,
  • You have a special immigrant visa and were granted a status pursuant to section 1244 of Public Law 110-181, Public Law 109-163, or section 602(b) of title VI of division F of Public Law 111-8, relating to Iraqi and Afghan translators/interpreters or those who worked for or on behalf of the United States government.

If you selected YES, you must attach evidence of your status as a refugee, asylee, or special immigrant visa holder. Failure to do so may result in application review delays. Acceptable evidence includes:

  • Form I-94, Arrival/Departure Record, with an admission class code such as “RE” (Refugee) or “AY” (Asylee) or other information designating the person a refugee or asylee.
  • Special immigrant visa that includes “SI” or “SQ.”
  • Permanent Resident Card (Form I-551), commonly known as a “Green Card,” with a category designation indicating that the person was admitted as a refugee or asylee.
  • An order from a court of competent jurisdiction or other documentary evidence that provides reasonable assurance that the applicant qualifies for expedited licensure.

FINGERPRINT REQUIREMENT

All applicants for registration are required to submit a full set of fingerprints for the purpose of conducting a criminal background check. Fingerprints will be compared to the records of the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI) to determine whether a criminal history exists. Your registration will not be issued until CSLB receives fingerprint results from both DOJ and FBI. Even though you may have been fingerprinted previously for an employer or another regulatory body, you will need to undergo the fingerprinting and criminal history check process again specifically for this application. California Penal Code section 11142 prohibits criminal history information from being released to any entity other than the requesting agency that you have authorized to receive it. After an HIS application has been received by CSLB, the applicant will be sent instructions on the process for obtaining and submitting fingerprints. For more information, please visit CSLB’s website and view information on the Applicants page.

NOTICE TO APPLICANT

Once issued, your individual HIS registration will give you the authority to work on behalf and in the employ of one or more licensed home improvement contractors provided that the necessary notifications of employment are made to CSLB by the contractor, as indicated below.

All HIS registrations expire two years from the last day of the month in which the registration was issued.

INFORMATION FOR HOME IMPROVEMENT CONTRACTOR WHO EMPLOYS AN HIS

Licensed contractors who employ home improvement salespersons must notify CSLB on a form prescribed by the Registrar of the employment of a registered HIS prior to the HIS beginning work for the contractor. The contractor is also responsible for notifying CSLB within 90 days after the date that an HIS registrant ceases to be employed by the contractor. Check CSLB’s website for the appropriate forms.

BPC section 7155.5 states, “Violations of any provisions of this chapter by a home improvement salesperson likewise constitute cause for disciplinary action against the contractor by whom he or she was employed at the time the violation occurred, whether or not the contractor had knowledge of or participated in the act or omission constituting violations of this chapter.”

CONSTRUCTION MANAGEMENT EDUCATION ACCOUNT

A grant program was established in 1991 to provide funds for qualified public post-secondary schools that teach construction management. Applicants may voluntarily contribute to the account when paying the application fee or the license or registration renewal fee. If you would like to make a voluntary contribution, please mark the box on the top portion of page 1 of the application, write in the dollar amount in the space provided, and include that dollar amount in the total amount paid with your application or submit a separate check or money order made payable to CSLB/Construction Management Education Account. (See BPC sections 7139 and following.)

COLLECTION OF SOCIAL SECURITY NUMBERS AND INDIVIDUAL TAXPAYER IDENTIFICATION NUMBERS

With the exception of the driver license number, all information requested on the application is mandatory, including disclosure of U.S. Social Security numbers (SSN) and individual taxpayer identification numbers (ITIN). Collection of the SSN and ITIN is authorized by BPC sections 30, 31, and 7145.5. SSNs and ITINs are used exclusively for the purpose of tax enforcement, compliance with any judgment or order for family support in accordance with Family Code section 17520, measurement of employment outcomes of students who participate in career technical education programs offered by the California Community Colleges as required by BPC section 30, and investigation of tax evasion and violations of cash-pay reporting laws as set forth in Section 329 of the Unemployment Insurance Code. If you fail to disclose your SSN or ITIN, your application will not be processed, and you will be reported to the Franchise Tax Board; they may assess a $100 penalty against you.

COLLECTION OF PERSONAL INFORMATION

CSLB collects the personal information requested on the following form as authorized by BPC sections 30, 31, 114.5, 115.5, 141, 480, 7145.5, and 7153.1 and Title 16, California Code of Regulations section 828. CSLB uses this information to identify and evaluate applicants for registration, issue and renew registrations, and enforce licensing and registration standards set by law and regulation. Submission of the requested information is mandatory. CSLB cannot consider your application for registration unless you provide all of the requested information. You may review the records maintained by CSLB that contain your personal information, unless the records are identified as confidential information and exempted from disclosure by the Information Practices Act, including Civil Code section 1798.40. CSLB makes every effort to protect the personal information you provide us; however, it may be disclosed in response to a Public Records Act request as allowed by the Information Practices Act; to another government agency as required by state or federal law or as provided in Civil Code section 1798.24; or in response to a court or administrative order, a subpoena, or a search warrant. The Custodian of Records is responsible for maintaining the information on this form and may be contacted at the address and telephone number listed in the letterhead above for questions about this notice or access to records.

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SECTION 1 - HOME IMPROVEMENT SALESPERSON

Voluntary Contribution

Applicant Information

You must provide your full legal name.

* Required Entry



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SECTION 1 - HOME IMPROVEMENT SALESPERSON

  • The addresses below must belong to the HIS applicant. Do not enter the address information of a home improvement contractor on this application.
  • If the applicant's mailing address is a P.O. Box or a private mail box (PMB), you are required to provide a physical applicant residential address as well.

Notice: Providing a P.O. Box or PMB in the applicant's residence field or using the address of the home improvement contractor will delay your registration.

Applicant Contact Information

* Required Entry

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SECTION 2 - REQUIRED APPLICATION QUESTIONS

Question 1

Are you now or have you ever been registered as a home improvement salesperson with CSLB? If you check “Yes” below, you must provide the HIS registration number.

If your current registration is renewable, this is not the correct application. If you are currently a registered HIS, your registration may be renewable if it has not yet expired or is within three (3) years after its expiration date.

If you need to renew your HIS registration, click here to be forwarded to the website's General Information section regarding the renewal of an existing HIS registration. By selecting this link, you will be canceling out of this application process.

If you have never been registered as a home improvement salesperson with CSLB, or if your previous HIS registration expired more than three (3) years ago or was cancelled or revoked, this is the correct application.

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SECTION 2 - REQUIRED APPLICATION QUESTIONS (Continued)

All questions in this section must be answered. If you checked “Yes” in response to any question, the person involved must attach a separate sheet with a detailed explanation for each situation.

Question 2

Have you or any immediate family member of the applicant ever received a citation from CSLB or had a contractor license or other professional or vocational license or registration denied, suspended, revoked, or otherwise disciplined by this state or elsewhere (i.e., other U.S. state, U.S. territory, agency of the federal government, or other country)?

For the purposes of responding to this question, “disciplined” is an administrative action that resulted in a restriction or penalty being placed on any license you have or have possessed, such as a revocation, suspension, probation, or reprimand.

(Check “No” if the license or registration was suspended due to lack of a bond, workers’ compensation, a qualifier or family support).

If you check “Yes” for this question, you are required to attach a statement detailing the events leading to this action.

Question 3

To the best of your knowledge, have you failed to resolve any outstanding final liabilities, which include taxes, additions to tax, penalties, interest, and any fees that may be assessed by CSLB, the Department of Industrial Relations, the Employment Development Department, the Franchise Tax Board, or the State Board of Equalization (BOE)?

If you check “Yes” for this question, you are required to attach a statement regarding the outstanding liabilities. In relation to BOE liabilities, you must indicate if you have entered into an installment payment agreement for that liability with the BOE and provide verification that you are in compliance with the terms of that agreement, if applicable.

Question 4

Are you serving in, or have you previously served in, the United States military?

If you check “Yes” for this question, please provide the following documentation to be considered for expedited processing:

  • Evidence of your current military duty (copy of your military orders) or your previous military service (copy of your DD 214 - Certificate of Release or Discharge from Active Duty).

Question 5

The CSLB shall expedite the licensure process and waive the licensure fees charged by the board for an applicant who meets both of the following requirements:

Are you married to, or in a domestic partnership or other legal union with, an active duty member of the Armed Forces of the United States who is assigned to a duty station in California under official active duty military orders?

AND

You hold a current license in another state, district, or territory of the United States in the profession or vocation for which you seek a license from the board?

If you checked “Yes” for this question, please provide documentation of current licensure AND, marriage, partnership or legal union AND active duty military orders as described in the instructions under Military.

No fees will be required for this application if you meet all of the above-mentioned requirements.

Question 6

Were you admitted to the United States of America under one of the circumstances described below?

1. Admitted as a refugee pursuant to section 1157 of title 8 of the United States Code; 2. Granted asylum by the Secretary of Homeland Security or the United States Attorney General pursuant to section 1158 of title 8 of the United States Code; 3. You have a special immigrant visa and were granted a status pursuant to section 1244 of Public Law 110-181, Public Law 109-163, or section 602(b) of title VI of division F of Public Law 111-8, relating to Iraqi and Afghan translators/interpreters or those who worked for or on behalf of the United States government.

If you checked “Yes” for this question, please provide documentation as described in the instructions.

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Review and Edit

Please review the following information

This is a summary of the information that will print on your application. If there are any corrections that need to be made, please choose the edit button or back button to make the change now, as you will not have the opportunity to do so after you submit this page.


 Applicant Information


 Applicant Contact Information

Residential Address

Mailing Address


 Applicant Required Question Responses - Action Required

You answered "No" to all of the application questions that require additional actions.
  • You answered YES to Question 2 and must attach a statement detailing the events leading to the CSLB citation or the license or registration being denied, suspended, revoked, or otherwise disciplined.
  • You answered YES to Question 3 and must attach a statement regarding any outstanding liabilities. If BOE liabilities, you must indicate if you have entered into an installment payment agreement and provide verification that you are in compliance with the terms of that agreement.
  • You answered YES to Question 4 and must provide a copy of your military orders or DD214 - Certificate of Release or Discharge from Active Duty to be considered for expedited processing.
  • You answered YES to Question 5 and must include evidence of your legal union and your spouse's or partner's military duty and copy of your current license from the other state, district, or territory of the United States documenting a home improvement salesperson license, registration, permit, or certificate.
  • You answered YES to Question 6 and must provide documentation as described in the instructions.

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Completion Instructions

You must follow these instructions to complete the application process.

  • This document is not submitted to or saved by CSLB. You must either print it now, save it to your computer, or email it to your email address to print and mail at a later time.
  • You must hand write your Social Security number (SSN) or individual taxpayer identification number (ITIN) on your application.
  • You must sign the application - the signature must be the same person as the applicant.
  • You must submit the non-refundable fee with the application, either by mail in the form of a personal, business, or cashier's check made out to the Registrar of Contractors, or by credit card at a valid Contractors State License Board ePayment Kiosk (locations are provided in your printed packet). Payment by credit card is made for one application at a time.

PDF

Select the button below to view and print the application packet. This packet will contain the instruction sheet; 2 copies of the application (1 to mail and 1 for your records).

Note: If you have a problem opening the PDF file, click this link for some PDF file troubleshooting steps.

Email the PDF

You can email this packet to your email address. This packet will contain the same documents as in the pdf view and print link above.

This process does not save or submit your application to CSLB. If you email the application packet to your email address, you will still need to follow the instructions to print and mail it to the CSLB.


Finished

Once you have saved, printed, or emailed your application packet, you may proceed to fill out another application or find out the next steps in this application process. If you would like to leave feedback about this easy-fill application system, please follow this link to help us improve our system.